Have your ID handy for quick and easy assistance. Once you have this SIM, visit us in store and ask our friendly staff to help you move your existing 2degrees number to a new SIM card. Call us first on 0800 022 022 or 200 and we can send you one or you can pick one up from your nearest 2degrees store.
#MULTISIM 12 NOT RESPONDING FREE#
If your current SIM is faulty, we’ll replace it with a blank SIM free (not a standard 2degrees SIM). They can be unlocked by entering your PUK code. If you incorrectly enter the SIM PIN more than three times, both SIM card and the phone will be locked. This is different to the screen-lock PIN. If you have activated PIN Security on your phone, you’ll need to enter a PIN to unlock the SIM card each time you start your phone. Some phones allow you to add an additional security measure to protect your SIM card from being stolen. My phone says that my SIM is locked, what does this mean? Once in store, ask our friendly staff to help you set up your new blank Micro or Nano SIM with your existing 2degrees number and account credit.
You can pick one up from your nearest 2degrees store. If you have a Standard 2degrees SIM and want to swap it for a Micro or Nano SIM to fit into your new phone or iPad, you will need a blank Micro or Nano SIM.īlank Micro and Nano SIMs cost $5. I’ve changed phones and need a blank Micro or Nano SIM Visit us in store and ask our friendly staff to help you move your existing 2degrees number to a new SIM card. If you still have your old SIM card, be sure to back up any contacts you have saved to your SIM card, or that information will be lost.ģ. If you're a Business customer, please contact your Business Account ManagerĢ.The Multi SIM Swap card is for existing 2degrees customers who need to replace a lost or faulty 2degrees SIM card or who have recently upgraded their phone.Please note that the SIM SWAP SIMs are different to normal SIMs and you cannot buy them from the dairy, grocery store or petrol station. Buy a SIM SWAP SIM at your nearest 2degrees store. You get a new phone that needs a different sized SIMġ.Sim Swap is when you transfer the number from your old SIM to a new SIM. Follow the below instructions for SIM swap How do I move my SIM data to another SIM? The page will load for a couple of secondsĢ.Choose the number you would like to pause and select Pause on the right.Immediately suspend your SIM Card to stop anyone else from incurring charges under your account. If you’ve lost your phone with an active SIM card in it, you can keep your original number and any credit that you had on it.ġ. I’ve lost my phone with my 2degrees SIM card in it, can I keep my number?
Read all you need to know when you bring your mobile number to 2degrees from another network here. You absolutely can – as long as your number isn’t blocked and your SIM card with your phone number has been active in the last 12 months. I have a SIM from another New Zealand network, can I keep my number?
Don’t worry if you don’t have time to set up Voicemail just yet, you can come back to this step later. You’ll be asked to set a PIN and set up Voicemail.
#MULTISIM 12 NOT RESPONDING FOR FREE#
Call 200 for free from your mobile and follow the prompts. To do this, insert it carefully into your phone. If you’ve purchased a SIM from anywhere other than a 2degrees store – where our helpful crew will probably offer to get it all sorted for you – you’ll need to activate it in order to join our network.
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